If you live in the greater Houston area, there are over 60 different energy suppliers competing for your business. Many of these providers have websites that are confusing and difficult to navigate, their rates buried in misleading advertising and dense jargon. Who has the time to sort through and keep track of options across all these different sites?
But competition didn't necessarily end up cutting prices, according to the report. One contributing factor is confusion among customers as they try to choose among scores of retail electricity providers and the overwhelming variation of plans, leading many to just stick with familiar companies rather than look for better deals, according to the Texas Coalition for Affordable Power .
Driven in part by local mandates to shift to green-energy sources, the movement has gained momentum across the country, allowing customers to choose their electricity provider, as they can do with telephone service. A growing number of California’s local governments are offering a program similar to the Cape Cod model, as are communities in New York State, Illinois and other parts of Massachusetts.
As an Exelon company, Constellation Energy is part of one of the biggest — and historically most polluting — corporations in North America. Given Exelon’s vast production energy, ranking on the PERI Toxic 100 list is perhaps not that surprising. The good news is that Exelon is upfront about its room for eco-friendly improvement and make it easy for Constellation customers to go green, too.
Just be sure you know what you’re signing up for. Just Energy doesn’t have the best track record when it comes to transparency. In recent years, the Massachusetts Attorney General ordered the company to pay $4 million in restitution to customers who were charged exorbitant rates and cancellation fees that did not appear in Just Energy’s advertising. As part of the settlement, Just Energy agreed to run all its advertising past an independent monitor.
1Home services, home warranty and commercial generator offer, installation and maintenance are provided by Reliant Energy Retail Services LLC dba Reliant, a wholly owned subsidiary of NRG Energy, Inc. Zero-down and third-party financing is subject to credit approval. A limited warranty on each generator is provided by the respective manufacturer of each generator. Reliant Energy Retail Services LLC is in no way affiliated with the generator manufacturers and except for optional maintenance plans or extended warranties that may be purchased, Reliant Energy Retail Services makes no additional representations or warranties of any kind with respect to the generators or the manufacturer’s products or services. See terms and conditions for specific warranty details. Services provided by Reliant Energy Retail Services LLC dba Reliant, a wholly owned subsidiary of NRG Energy, Inc. TACLB23923E. Regulated by the Texas Department of Licensing & Regulation, P.O. Box 12157, Austin, TX 78711, 1-800-803-9202, 512-463-6599, © 2018 Reliant Energy Retail Holdings, LLC All rights reserved.
Dallas area residents now have the option for choosing their electric provider. However, with all of the different plans that are available, it can be difficult to make the right decision for your particular electricity needs. You may find yourself overwhelmed by the number of options presented to you by all the electric company advertisements or concerned about shady marketing gimmicks.
Of course, choosing a new electricity supplier or natural gas supplier does not mean you are replacing your utility. Your utility will still deliver whatever energy supply you choose, safely and reliably. Since your utility company depends on where you live, you don't have to worry about choosing a utility company. In general, utilities are responsible for maintaining the energy infrastructure. If you experience a power outage or see a downed power line, call your utility company. These are listed in the Utility Companies column below.