We think you should be completely happy with our services, so we offer the TXU Energy Total Satisfaction Guarantee. If, for any reason, you’re not happy with your service, we’ll help you choose another plan or you can switch for free. Just cancel before the due date of your first bill, and we’ll waive any early cancellation fees. You’ll only pay for the electricity that you use.
The nature and state of market reform of the electricity market often determines whether electric companies are able to be involved in just some of these processes without having to own the entire infrastructure, or citizens choose which components of infrastructure to patronise. In countries where electricity provision is deregulated, end-users of electricity may opt for more costly green electricity.