Just be sure you know what you’re signing up for. Just Energy doesn’t have the best track record when it comes to transparency. In recent years, the Massachusetts Attorney General ordered the company to pay $4 million in restitution to customers who were charged exorbitant rates and cancellation fees that did not appear in Just Energy’s advertising. As part of the settlement, Just Energy agreed to run all its advertising past an independent monitor.
Driven in part by local mandates to shift to green-energy sources, the movement has gained momentum across the country, allowing customers to choose their electricity provider, as they can do with telephone service. A growing number of California’s local governments are offering a program similar to the Cape Cod model, as are communities in New York State, Illinois and other parts of Massachusetts.
According to a 2016 J.D. Power national report, switching from the utility company to an REP is not as attractive as it once was. Deregulated markets aim to drive down costs and encourage innovation but has really only succeeded in the second — the price gap between utility rates and retail rates has actually been closing. But deregulation has been successful in championing green energy and improving customer service. This improvement shows up in some impressively high J.D. Power ratings.
With the exception of Hillsboro, the incorporated towns in Loudoun County provide water and sewer service to residents of the towns and some outlying areas. Rates vary between towns and between in-town and out-of-town service areas. It is best to check rates before the first water bill arrives. Town residents with questions or problems regarding these services should contact their town government.
Not all areas of Loudoun County have access to all providers. Some areas, particularly in the rural parts of western Loudoun, must rely on wireless and/or satellite for their Internet and television services. And, depending upon the topography, even these may be spotty or completely unavailable. Other communities, such as Broadlands and Lansdowne, may be tied to a particular provider. The individual service providers can confirm whether or not they provide service to a particular address.
You’ll also see a flat rate and a price per kWh rate for TDU or TDSP (which stand for Transmission and Distribution Utility or Transportation Distribution Service Provider). These are costs that your utility charges for delivering electricity and maintaining power lines. The costs are unique to your local utility and have nothing to do with your electricity provider.