3. Customer service: When the only utility available has lousy customer service, nobody is surprised. They don’t even pretend to care – they know they have you over a barrel. With all these new players in town, however, it’s a slap in the face to be treated like royalty until you’ve signed on the dotted line and now they won’t even return your calls or the person on the phone can’t string three English words together or if he does speak English, he’s brand new and panicking trying to pull up your account information.
San Diego Gas and Electric, a subsidiary of Sempra Energy, is one of California’s three big shareholder-owned utilities, along with Pacific Gas and Electric and Southern California Edison. Together they serve about 70 percent of California’s electricity customers and have been raising concerns about the impact of government-run utility programs on their businesses.
Of course, choosing a new electricity supplier or natural gas supplier does not mean you are replacing your utility. Your utility will still deliver whatever energy supply you choose, safely and reliably. Since your utility company depends on where you live, you don't have to worry about choosing a utility company. In general, utilities are responsible for maintaining the energy infrastructure. If you experience a power outage or see a downed power line, call your utility company. These are listed in the Utility Companies column below.
Deregulation restructured the way the energy industry functions. Think of the energy industry in three steps: sales, transmission and delivery. Previously, all three steps were carried out by one single Irving wires company (or utility service). While the primary utility company still carries out the transmission of energy and delivery to residences, the responsibility for selling the energy plans has been opened up to competition among supplier companies. These suppliers attempt to win business from Irving residents by offering cheaper rates and better plan terms.
When you're looking for electricity plans in Katy, come to Reliant for a variety of plans designed to fit your home and lifestyle. Our special offers cater to almost anyone looking for bonus deals — football fans, jetsetters and people interested in supporting charitable organizations. We even have plans that can save you money when you use most of your electricity in the evenings or on weekends. Environmentally-conscious customers should check out our renewable wind power, solar power and solar sell back plans.
The electric power industry covers the generation, transmission, distribution and sale of electric power to the general public and industry. The commercial distribution of electric power started in 1882 when electricity was produced for electric lighting. In the 1880s and 1890s, growing economic and safety concerns lead to the regulation of the industry. Once an expensive novelty limited to the most densely populated areas, reliable and economical electric power has become an essential aspect for normal operation of all elements of developed economies.