Since the 1990s, many regions have opened up the generation and distribution of electric power to provide a more competitive electricity market. While such markets can be abusively manipulated with consequent adverse price and reliability impact to consumers, generally competitive production of electrical energy leads to worthwhile improvements in efficiency. However, transmission and distribution are harder problems since returns on investment are not as easy to find.
Once you're a customer, you can monitor your usage and billing information using your online account dashboard and the Reliant Weekly Summary Email. Your online account makes it easy to pay your bill, check usage, update personal information or get details about special offers. You can also opt in to features like AutoPay, paperless billing and average billing to help save time and money when paying your bill. You may also be eligible for Degrees of Difference, which gives you a bill credit when you reduce your usage during designated high-demand time periods. 

In addition to having a healthy dose of Texas pride, we also pride ourselves on providing friendly customer service. Amigo Energy customer service comes in a variety of convenient ways—from our mobile app and desktop portal, to our US-based call center with over 500 customer service agents. No matter which type of Amigo Energy customer support you choose, you’re sure to get the service you need in the timeframe you want it.


To be clear, no matter fuel portfolio of the plan you choose, your electricity’s make-up will be identical to your neighbors’. Depending on where you live, that could a mix of renewable and fossil fuels. Certificates offset your electricity use by putting an equal amount of clean energy into the electricity grid. If a plan is 100% renewable, that means it’s 100% offset with certificates.
FirstEnergy’s online shopping experience is woefully outdated, which makes it harder than usual to get to the fine print. You’ll need to take the first step of signing up — follow the Enroll Now! Link — to get “Terms and Conditions” to appear. The website also pays the typical lip service to the green movement, but FirstEnergy plants generate over 95 percent of the company’s total electricity from conventional fuels.
All forms of electricity generation have positive and negative aspects. Technology will probably eventually declare the most preferred forms, but in a market economy, the options with less overall costs generally will be chosen above other sources. It is not clear yet which form can best meet the necessary energy demands or which process can best solve the demand for electricity. There are indications that renewable energy and distributed generation are becoming more viable in economic terms. A diverse mix of generation sources reduces the risks of electricity price spikes.

Around 85% of Texas residents must choose an electricity provider. Utility companies transmit and distribute electricity to customers. But that electricity doesn’t come from a utility—it comes from companies known as Retail Electric Providers. These providers offer competitive plans based on electricity pricing, term length, renewable sourcing and more.
×