VELCO is one of 7 utilities accredited as a Right-of-Way Steward for our integrated vegetation management practices. Recently, the Utility Arborist Association (UAA) produced a video to highlight the work of utility environmental stewards, including our VELCO team. Come take a journey through compatible, biodiverse, pollinator rich, stable, plant communities across the nation in UAA’s first Environmental Stewardship showcase video. View Video »
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Should you choose a short-term, long-term, month-to-month, or prepaid plan? The short answer: it depends on your specific needs. How long do you anticipate living at your location? Are you deciding in the peak season (summer in Houston) or off season? All electricity providers in Houston offer a broad selection of plans for different contract lengths. Many also offer month-to-month and prepaid electricity plans. The bottom line is that everyone’s needs are different and all contract term lengths offer advantages and disadvantages.
Features like AutoPay and average billing help save you time and money when you're paying your bill. And if you ever have issues with your electricity plan or your bill that you can't solve alone, you can contact our award-winning customer care center through online chat or by phone. We care about you and are available 24/7 to answer any questions you might have about your home electricity account.